Terms of Service

Last updated: April 9, 2026

1. Agreement to Terms

By accessing or using Sales Blitz ("the Service"), operated by Sales Blitz AI LLC ("we," "us," "our"), you agree to these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Sales Blitz is an AI-powered sales intelligence & execution platform for sales professionals. The Service generates research, context files, competitive analysis, practice simulations, and other sales enablement assets based on user-provided inputs. The Service includes meeting recording and post-call intelligence via an AI meeting bot with three modes: Sage runs the meeting (AI-led conversation), AI assist mode (you lead, Sage provides real-time support), or record only. The Service also includes Sage, an AI agent that can be configured for different meeting scenarios (discovery, follow-up, demo, or closing), researches prospects, sends personalized email sequences on your behalf via your connected Gmail account or through Instantly, and auto-generates proposals and insertion orders after qualifying calls. The Service supports document signing through built-in e-signature pages, DocuSign, or PandaDoc integrations as configured by you.

3. Eligibility

You must be at least 18 years old to use the Service. By using Sales Blitz, you represent that you meet this requirement and have the legal capacity to enter into this agreement.

4. Account Registration

You must create an account to use the Service. You are responsible for maintaining the security of your login credentials and for all activity under your account. Notify us immediately at security@salesblitz.ai if you suspect unauthorized access.

5. Subscription & Billing

Sales Blitz offers paid subscription plans billed monthly. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel. Run packs and one-time purchases are non-refundable once runs have been consumed.

We may change pricing with 30 days' notice. Existing subscribers will be notified before any price change takes effect on their next billing cycle.

6. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes or to violate any applicable law
• Distribute malware, spam, or malicious content through the Service
• Attempt to reverse-engineer, decompile, or extract source code from the Service
• Resell, sublicense, or redistribute generated outputs as a competing service
• Use automated tools to scrape or bulk-extract data from the Service
• Impersonate another person or misrepresent your affiliation
• Circumvent usage limits, rate limits, or access controls
• Use Sage or any email feature of the Service to send spam, phishing, or unsolicited bulk email in violation of the CAN-SPAM Act, GDPR, or any applicable anti-spam legislation
• Import prospect lists obtained through unauthorized scraping, data theft, or violation of any platform's terms of service
• Send emails through Sage that contain false or misleading header information, deceptive subject lines, or content that misrepresents the sender's identity

7. Intellectual Property

The Service, its design, code, and branding are owned by Sales Blitz AI LLC. You retain ownership of the profile information and preferences you input into the Service. Generated outputs (research files, playbooks, outreach sequences, coaching analysis) are licensed to you for your personal and professional use. You may share generated outputs with colleagues and clients but may not resell them as a standalone product.

7a. Recording Responsibilities & Meeting Data

When you use the Sales Blitz meeting bot to record meetings, you acknowledge and agree that:

• You are solely responsible for disclosing the recording to all meeting participants before recording begins
• You will comply with all applicable federal and state recording consent laws, including all-party consent requirements where applicable
• You will comply with your employer's data handling, confidentiality, and recording policies
• Meeting recordings capture conversations involving multiple parties whose content may be subject to third-party confidentiality obligations, NDAs, or employer policies
• When using the meeting bot, a participant named "Sales Blitz Notetaker" (record-only mode) or "Sage — Sales Blitz" (AI assist or Sage-led mode) will join your meeting as a visible attendee. While this provides transparency, it does not substitute for obtaining explicit consent where required by law. You must inform all participants about the bot's presence and capabilities before the meeting begins.
• In AI assist mode, Sage may respond verbally on the call when you invoke her by name. You must disclose to all meeting participants that AI-generated verbal responses may occur during the call
• The meeting bot is powered by Recall.ai, a third-party service that processes meeting audio on their infrastructure. Audio intelligence is provided by AssemblyAI. Sales Blitz receives only transcripts and analysis, never raw audio
• Meeting transcripts are automatically deleted after the retention period (90 days by default)
• Post-call intelligence (follow-up email drafts, deal qualification insights, competitor analysis, objection patterns) derived from recordings is retained as part of your prospect intelligence and does not contain verbatim meeting content
• Coaching analysis and performance scores derived from recordings are retained as part of your professional development record and do not contain verbatim meeting content
• If any meeting participant or their employer requests removal of recording data, we will process the deletion upon verified request

Sales Blitz is not liable for any consequences arising from your failure to obtain proper consent, your violation of employer policies, or your misuse of recorded meeting content.

8. AI-Generated Content & AI Chatbot

Sales Blitz uses artificial intelligence to generate research, assets, and conversational guidance. AI outputs may contain inaccuracies, outdated information, or errors. You are responsible for reviewing all generated content before using it in professional settings. We do not guarantee the accuracy, completeness, or fitness of AI-generated outputs for any particular purpose.

The Sales Blitz AI chatbot is designed to assist with sales preparation and profile setup. It is not a substitute for professional advice of any kind, including but not limited to legal, financial, medical, or mental health advice. The chatbot may provide general information but does not provide professional counseling or recommendations.

You agree not to use the AI chatbot or any AI-powered features of the Service to: (a) generate content that is illegal, harmful, threatening, abusive, or harassing; (b) attempt to extract, reverse-engineer, or manipulate the AI system's internal instructions or behavior; (c) submit false or misleading information intended to corrupt the AI's outputs; or (d) use AI-generated outputs in a manner that violates any applicable law or regulation.

Sales Blitz AI LLC is not liable for any actions you take based on AI-generated content, including decisions related to employment, sales strategy, business relationships, or financial commitments. All AI outputs are informational aids, not directives.

8b. Email Outreach (Sage) Terms

By using Sage, you acknowledge and agree to the following additional terms:

• CAN-SPAM Compliance: You are responsible for ensuring that all email campaigns comply with the CAN-SPAM Act, including providing a valid physical mailing address and a functioning unsubscribe mechanism in every commercial email. Sage includes these elements by default, and you agree not to remove or disable them.
• Consent & Recipient Rights: You represent that you have a legitimate business reason for contacting each prospect in your campaigns. You agree to honor all unsubscribe requests and do-not-contact designations promptly. Sage automatically removes unsubscribed recipients from active campaigns.
• Gmail OAuth Authorization: When you connect your Gmail account, you authorize Sales Blitz to send emails from your inbox, read replies to campaign emails, and check delivery status. You can revoke this authorization at any time by disconnecting your Gmail account in campaign settings or by revoking access in your Google Account security settings.
• Content Responsibility: While Sage generates email content using AI, you are ultimately responsible for reviewing and approving all outbound emails. Emails that auto-approve based on your quality threshold settings are sent under your authority. Sales Blitz is not liable for the content of emails you approve or allow to auto-send.
• Sending Limits & Reputation: Sales Blitz enforces daily sending limits per campaign to protect email deliverability and domain reputation. You agree not to attempt to circumvent these limits. If your campaigns generate excessive bounce rates (above 5%) or spam complaints, we reserve the right to pause your campaigns and require corrective action before resuming.
• Prospect Data: You are responsible for ensuring that prospect data you import into Sage was obtained lawfully and that you have a legitimate basis for contacting those individuals. Sales Blitz is not liable for any claims arising from your use of improperly obtained contact data.
• Account Suspension: We reserve the right to immediately suspend or terminate your Sage access if we detect spam-like behavior, high bounce rates, spam complaint reports, or any use that threatens the deliverability reputation of our platform or other users.

8c. Proposal & Insertion Order Terms

By enabling auto-generate proposals or insertion orders in Company Settings, you acknowledge and agree to the following additional terms:

• Document Generation Authorization: You authorize Sales Blitz to generate proposal documents and insertion orders on your behalf using AI, based on data gathered during Sage discovery, demo, and closing calls. You are responsible for reviewing all generated documents before approval. Sales Blitz is not liable for the accuracy of AI-generated pricing, ROI projections, or contract terms included in proposals.
• Consent Gate: Proposals and insertion orders are not generated until you have acknowledged all three consent checkboxes in Company Settings: (1) you authorize Sage to generate proposals from call data, (2) you confirm your pricing and company information is accurate, and (3) you accept responsibility for reviewing documents before they are sent. These acknowledgments are timestamped in your account.
• Customer Review & Approval: All generated proposals require your explicit approval before sending. You may edit the document content, cover email, and recipient before approving. Once approved, you authorize Sales Blitz to send the proposal via your selected delivery path.
• Delivery Paths: Sales Blitz supports three delivery methods: (a) Built-in delivery via Gmail (sends a cover email with an attached HTML proposal and, where applicable, a hosted signing page); (b) DocuSign (sends the document as an envelope via your connected DocuSign account for e-signature); (c) PandaDoc (creates and sends the document via your connected PandaDoc account). You are responsible for maintaining valid credentials for any third-party delivery service you configure.
• E-Signature & Legal Effect: When using the built-in signing page, Sales Blitz captures a digital signature (typed name, IP address, timestamp, and user agent) for record-keeping. This is provided as a convenience and is not a substitute for legal counsel regarding contract enforceability in your jurisdiction. For legally binding e-signatures, we recommend using DocuSign or PandaDoc. Sales Blitz makes no representation about the legal enforceability of any document signed through the Service.
• Sending Authorization: When a proposal or insertion order is sent via your Gmail account, it is sent under your name and from your email address using the Gmail OAuth authorization you previously granted. Sales Blitz acts as your agent for the limited purpose of email delivery. You are solely responsible for the content and legal implications of documents you approve and send.
• Insertion Orders: Insertion orders generated by the Service include pricing, service descriptions, and contract terms derived from your Company Settings. You are responsible for ensuring these details are accurate and that the insertion order reflects the actual terms you intend to offer. Sales Blitz is not a party to any insertion order or contract between you and your prospect.
• Indemnification: You agree to indemnify and hold harmless Sales Blitz AI LLC from any claims, damages, or liabilities arising from proposals or insertion orders you approve and send through the Service, including claims related to pricing errors, contractual disputes, or misrepresentation.

9. Third-Party Services

The Service integrates with third-party providers including Clerk (authentication), Stripe (payments), Anthropic Claude (AI research & generation), OpenAI (transcription & text-to-speech), Google Gemini (embeddings), Supabase (database), Vercel (hosting), Railway (worker service), Resend (email), Apollo (enrichment), Brave Search (web research), Langfuse (observability), HeyGen LiveAvatar (avatar video), Recall.ai (meeting bot infrastructure), AssemblyAI (audio transcription & analysis), Instantly (email sending & warm-up), Cal.com (meeting booking), Google Gmail API (email sending via OAuth), DocuSign (e-signature), and PandaDoc (document creation & e-signature). Your use of these integrations is subject to their respective terms. We are not liable for third-party service outages or data handling practices. When you connect your DocuSign or PandaDoc account, Sales Blitz stores encrypted OAuth tokens for those services and uses them only to create and send documents you have approved. See our Privacy Policy for the full list of sub-processors.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

11. Limitation of Liability

To the maximum extent permitted by law, Sales Blitz AI LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including lost profits, lost deals, or business interruption, regardless of whether we were advised of the possibility of such damages.

Our total aggregate liability for all claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

12a. Beta Services

Sales Blitz is currently in beta. Beta features and the Service as a whole may contain bugs, produce errors, or behave unexpectedly. We may add, modify, or remove features at any time without notice. Data created during the beta period may not be preserved if significant architectural changes are required. By using the Service during beta, you acknowledge these limitations and agree that the "as is" disclaimer in Section 12 applies with particular force to beta features.

We appreciate your feedback during this period. You can report issues or share suggestions at contact@salesblitz.ai.

13. Termination

We may suspend or terminate your account if you violate these Terms. You may cancel your subscription at any time through your account settings. Upon cancellation, you retain access through the end of your current billing period.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 14 days before taking effect. Continued use after changes take effect constitutes acceptance.

15. Dispute Resolution & Arbitration

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Mandatory Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, rather than in court. The arbitration shall take place in Los Angeles County, California, or at the arbitrator's discretion, remotely via videoconference. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. You agree that any Dispute will be resolved on an individual basis only. You waive any right to participate in a class action, collective action, or representative proceeding, whether as a named plaintiff, class member, or otherwise. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding.

Exceptions. Either party may bring a claim in small claims court if it qualifies. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights pending arbitration.

Opt-Out. You may opt out of this arbitration provision by sending written notice to legal@salesblitz.ai within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the state or federal courts located in Los Angeles County, California.

16. Contact

Questions about these Terms? Contact us at contact@salesblitz.ai.